Employee Assistance Program
UMS values employees and recognizes that from time to time personal problems can affect our ability to perform at our jobs. UMS provides an Employee Assistance Program (EAP) benefit to help employees and families cope with challenging times.
The EAP is a free, voluntary and confidential service. It provides employees, retirees and their household members with assessments, consultations and referrals. The EAP is designed to assist you in dealing with a wide variety of personal concerns, such as:
- Emotional distress
- Alcohol and substance abuse
- Marital problems
- Job worries
- Family matters
- Childcare issues
- Financial concerns
- Legal concerns
- Work/Life services
- Violence and domestic violence
Contact the University of Maine EAP
University of Maine employees participate in an EAP local to their campus.
Call your UM EAP Office at 581-4014 or 1-877-EAP-3315
126 College Avenue
University of Maine
Orono, ME 04469-5722
Office hours are (including lunch):
8 a.m. to 5 p.m.
Monday through Friday
After hours call:
Northeast Crisis System at
Contact the CIGNA EAP
All other university employees participate in the CIGNA EAP.
Call CIGNA at 1-877-622-4327
Employer ID = ums
EAP counseling services are provided for up to six sessions. If a referral for additional services or treatment is necessary, EAP counselors will help employees locate services that are convenient, appropriate and affordable. Counselors are licensed health care professionals including psychologists, clinical social workers, counselors and marriage and family therapists.
Consider calling the EAP when:
- You have a problem that you worry about all day long.
- You feel you need help coping with a situation, but you don’t know where to turn.
- You find your family life, friendships, health or work are affected.
- You keep thinking that a problem will go away, but it doesn’t.
- You need to talk with someone who can assist you.
EAP appointments can be made outside of, or during work hours. Most supervisors allow employees to use EAP services during work time. For confidentiality purposes, you may treat your EAP appointment as a medical appointment. You should use accrued disability/sick leave for EAP appointments during work hours.